Shipping policy

At Zephrun, we are dedicated to delivering your gear quickly, reliably, and safely so you can start training without delay.

The total delivery time is split into two phases: processing and transit.

Order Processing Time: 1 to 3 business days. During this window, your order is verified, packed, quality-checked, and handed over to the courier.
Shipping Transit Time: 8 to 12 business days once your parcel leaves the fulfillment center.

Estimated Total Delivery Time: You can expect your delivery within 9 to 15 business days following order confirmation.

As soon as your parcel is dispatched, you will receive a confirmation email containing your tracking number and a direct link to track your shipment in real time.
Courier systems typically require 24 to 48 hours after label generation to reflect live tracking updates online.

Shipping options and applicable fees are calculated and displayed transparently at checkout before you complete payment.
If your order is eligible for a Free Shipping promotion, the discount will be applied automatically at checkout.

Address Verification: Please double-check your shipping details prior to finalizing your order. If you need to make changes, reach out to customer support as quickly as possible before the package is handed over to the courier.
Unforeseen Delays: While shipments are almost always delivered within our target timeframe, occasional delays can arise due to customs processing, carrier route disruptions, severe weather, or peak holiday periods.

If you have questions about your delivery status or if more than 15 business days have passed without tracking updates, please contact:

📧 zephrun@use.startmail.com

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